To activate or suspend a customer:

  1. In the Customer Administration tool, select one or more customers to be activated or suspended.

    Use the left mouse button to select each customer you want to activate or suspend.

    Left-clicking on a user name and pressing the Shift key as you move your cursor selects a consecutive set of customers. Press the Ctrl key and left-click individual customers to select multiple non-consecutive customers.

  2. Change the status of the selected customers.

    Click the button to move customers from the Active column to the Suspended column, thus suspending them, or click the button to move customers from the Suspended column to the Active column, thus activating them.