Use this command to export the encryption keys for the specified customer into a file. This file is then imported into the customer server software. When you import keys onto the customer server, this command creates the file you import.

To export the encryption keys for a customer:

  1. In the Customer Administration tool, select the customer you want to export.

    Use the left mouse button to select the customer whose encryption keys you want to export.

  2. Click Export.

    The Export Customer form appears. Enter and re-enter the password (appears as asterisks – “*”) for the customer encryption key.

    Note: The password fields protect the encryption keys. You must have the correct password for the keys to be imported properly; otherwise, the customer server cannot properly encrypt content.

  3. Confirm.

    Click OK to export the selected customer to a file on your client, or Cancel to cancel the export.