Douglas Dike - (408)296-7908

CRITICAL SKILLS
UNIX/Windows NT/Windows 2000 Developer
UNIX system administrator with skills in SunOS, Linux, HP-UX, Digital
UNIX, VMS, and Windows.  Good coding skills in C++, C, Java, Perl,
shell scripts (Bourne, c-shell, sed, awk), and Pascal.  Familiar with network 
services such as NIS, NFS, DNS, and sendmail.  Excellent troubleshooting and 
communication skills.  Strong documentation abilities.

Operating Systems:  Solaris/SunOS, Linux, Digital UNIX, Windows NT, AIX,
                    IRIX, HP-UX, VMS, Win95, DOS
Languages:    C, C++, Java, Perl, sh, awk, Pascal
Platforms:    Sun, HP, Digital, SGI, VAX, Intel-based PC
Tools:        Legato, GNU utilities (make, gcc, bash, emacs), PGP 2.6.X, X11R6
Networking:   NIS, NFS, DNS, sendmail, ssh/sshd
High Availability: Central Dispatch, Global Dispatch

WORK EXPERIENCE

Resonate (May 1999 - Present)
Sustaining Engineer --
Ported Central Dispatch agent to Windows 2000.
Ported internal load generation tool from Solaris to AIX.
Extended a prototype web based GUI for Global Dispatch,
Added new functionality to Central Dispatch Java based GUI. 
Managed and resolved customer escalations from Technical Support, 

Resonate -- via Taos Mountain (April 1998 - May 1999) 
Technical Support Engineer Provided technical support for mission
critical high availability and load balancing software.  Troubleshot
webserver configurations, and TCP/IP connectivity issues, on Solaris,
AIX, and NT.

IDT -- via Taos Mountain (January 1998 - April 1998)
System Administrator -- Administered Solaris, and VAX-VMS, systems in
a production environment.  Managed user accounts and environments.
Performed incremental and full backups manually and enterprise-wide
backups with Legato.  Documented processes and procedures.  Troubleshot
printing issues.  

Exodus Communications -- via Taos Mountain (December 1997 - January 1998)
Technical Support Engineer -- Provided technical support in a NT-based
Network Operations Center.  Assisted in troubleshooting downed lines,
CSU/DSUs, and routers.

DeAnza College -- (July 95 to June 97)
System Administrator/Computer Operator   Installed, configured, and
administered 12 HP-UX machines and a Digital UNIX machine.  Configured
OS, software, and Internet connectivity.  Configured and troubleshot
network services such as NIS, NFS, Secure Shell, and sendmail.
Performed routing administration tasks such as adding and deleting
users.  Maintained operation of main computer system for College.
Started and stopped subsystems and batch queues under VMS.