| Lynn Ann Gold P. O. Box 391367 Mountain View, CA 94039-1367 |
(650) 968-7366
[home] (415) 806-0753 [cell] figmo@rahul.net http://www.rahul.net/figmo/samples/ |
| Objective: | A senior or lead position in which I can use my technical, writing, and project planning skills. | |
|---|---|---|
| Interfaces used: | UNIX (Solaris, Linux, X Windows, Motif, OpenWindows, FVWM, Sunview, Mac OS X, DG/UX, UTS, UNICOS, IRIX, NextStep), Windows (3.1, 95, 98, NT 4.0, 2000 and XP), PalmOS, MacOS, MS-DOS, OS/2, VMS, Tenex, TOPS-10, TOPS-20, WAITS, ITS, CP/M, GEMDOS, RSTS, VM/CMS, OS | |
| Hardware used: | Sun, Macintosh, Pentium-based and x86-based PC, Palm, SGI, NeXT, MIPS, Amdahl, Cray, DEC PDP-10 and VAX, Metaphor, Foonly, Tymnet Engine, Atari 800 and ST, IBM 370 and 4341 | |
| Software used: | FrameMaker, WebWorks Publisher, RoboHelp, Interleaf, Emacs, vi, Internet Explorer, Netscape, Safari, Mozilla, Firefox, Lynx, Adobe Photoshop, Acrobat, and Illustrator, Visual SourceSafe, ClearCase, Paint Shop Pro, DeBabelizer, telnet, ftp, nroff/troff, sed, grep, MS Word, PowerPoint, Excel, and Project, Lotus Notes, PageMaker, Quark Express, Ventura Publisher, Scribe, TeX, Teco, HPTAG, Wylbur | |
| Languages | HTML, C, C Shell, SQL, Lisp, Tymnet Engine assembler, Macro-20, BASIC, SAIL; can read C++, JavaScript, Java, XML, and Perl | |
| Experience: | ||
| Technical Writer | ZipLip, Inc. San Jose, CA |
2005-2007 |
| Used FrameMaker, MS Word, Visio, Photoshop, and Adobe Acrobat to create an Installation Guide, Setup Guides, Administration Guide, User's Guides, Deployment Guide, API documentation, and deployment checklists for ZipLip's suite of compliance applications. Also edited JSP pages and XML code and used Visual SourceSafe to check in and out code. | ||
| Technical Writer (Contract) |
Convenos Scotts Valley, CA |
2005 |
| Used RoboHelp to produce online documentation in HTML for Convenos Meeting Center, a Web-based conferencing tool. | ||
| Technical Writer | Protego Networks, Inc. Milpitas, CA |
2004 |
| Updated the User's Guide and wrote "how-to" documents for the Protego Networks Mitigation and Response System (PN MARS), a security threat mitigation appliance that enables enterprises to stop their networks from being compromised by viruses and worms. Also maintained internal and external Web pages and performed QA on software. Used FrameMaker, Illustrator, Photoshop, Emacs, Dreamweaver, and Acrobat. | ||
| Technical Writer (Contract) |
PayPal San Jose, CA |
2003 |
| Used MS Word to document a SOAP-based API written in XML and how to interface C++, Java,and C# code with it. | ||
| Technical Writer (Contract) |
Probix, Inc. Mountain View, CA |
2002-2003 |
| Wrote Installation & Configuration Guides, User (Administration) Guides, Troubleshooting Guides, Provisioning Guides, and Release Notes for Probix Trustee, Probix Trustee for Outlook, Probix Trustee for Notes, and Probix Trustee for Meetings using FrameMaker and Acrobat. Also designed and wrote online help for Probix Trustee and Probix Trustee for Meetings in HTML using Dreamweaver, and created Microsoft HTML Help for the Probix Trustee for Outlook add-in using Robohelp and Microsoft HTML Help Workshop. Also created a FrameMaker template for company use and edited miscellaneous documents in FrameMaker and MS Word. | ||
| Technical Writer (Contract) |
Cadence Design Systems San Jose, CA |
2002 |
| Documented hidden commands, Known Products and Solutions, and Product Notes for Cadence BuildGates Synthesis and Cadence Physically Knowledgeable Synthesis (PKS). Contributed to documentation for Cadence Integration Ensemble (IE). Also created the first versions of What's New and Changed for Cadence BuildGates Synthesis and What's New and Changed for Cadence PKS. Attended EDA technology concepts class. | ||
| Senior Technical Writer | BroadVision, Incorporated Redwood City, CA |
1999-2001 |
| Lead Writer for One-To-One Knowledge v4.1.0 and InfoExchange Portal. Duties included creating documentation plans and schedules, writing and updating JavaScript and Java classes, and updating the database schema for the products Developer's guide; this often involved reading code written in C++, JavaScript, and Java. Also rewrote the One-To-One Knowledge and InfoExchange Portal Administrator's Guides, wrote help text for the screens for the product's Admin Tool, and designing the introductory page for the One-To-One Knowledge Admin tool. Duties also included writing installation and release notes for these and some of BroadVision's other products as needed. Also created the first draft of the One-To-One Enterprise Observations Logging and Reporting manual, trained new writers in some of BroadVision's procedures, wrote C-shell scripts to generate and archive documentation, and created and maintained the internal InfoExchange Portal Documentation web site. | ||
| Lead Technical Writer | Netscape Communications
Corporation Mountain View, CA |
1997-1999 |
| Lead Writer for the Procurement Divlet of the Application Products Division. Duties included editing and overseeing all aspects of production of printed documentation for installation and administration of BuyerXpert, Netscape's UNIX-based Internet procurement system. This involves planning and tracking schedules for printed and online documentation, and bringing new writers up to speed with our software and style sheets. Have acted as Lead Writer for the Selling Divlet, recruited and trained its Lead Writer, and created graphics for internal web pages, the CommerceXpert Catalog Manager, and the PublishingXpert Installer. | ||
| In addition, I wrote the PublishingXpert Search Server and AgentXpert Developer's Guide, part of Netscape's CORBA-based API for Internet commerce, using FrameMaker 5.0 on a Power PC-based Macintosh. Responsibilities also included writing and updating all installation guides for every product released from Netscape's Application Products Division and disseminating Netscape's documentation style conventions to the other Application Products Division writers. (Formerly Actra Business Systems.) | ||
| Senior Technical Writer | TCSI San Jose, CA |
1996-1997 |
| Was Lead Writer for TCSI's TMN Services Package API Developer's Guide. Wrote documentation using FrameMaker 5.0 on a SPARCstation 5, a Power PC-based Macintosh, and a Pentium-based PC. Also designed and updated internal web pages, contributed to the documentation style template, wrote chapters for a CORBA-based product user's guide, and wrote a style guide. | ||
| Technical Writer (Contract) |
FORCE Computers San Jose, CA |
1996 |
| Edited a variety of hardware manuals using FrameMaker 5.0 on a SPARCstation 2 and added to the corporate style guide. Followed ISO 9000 procedures. | ||
| Senior Technical Writer | Oracle Corporation Redwood Shores, CA |
1993-1996 |
| Functioned as lead writer for Oracle's UNIX RISC documentation team. Generated all documents for Oracle products that run on Amdahl, DG AViiON, and MIPS ABI-based platforms (Pyramid, Silicon Graphics, Tandem) using Interleaf and Oracle Book Designer on a SPARCstation running Motif. Created and updated the division's World Wide Web pages. Tracked document schedules through PDTS and trained new writers. | ||
| Other duties included Interleaf administration and assisting writers with navigating the UNIX operating system. Maintained the UNIX SQL*Net base documentation and Trusted ORACLE7 documentation for all secure UNIX platforms. Converted documents from Oracle's Conditional Document Assembly environment to Oracle Single Sourcing in Interleaf. Wrote the document plan for version 7.0.13 of the "HP-BLS CMW Installation and Configuration Guide" and the "Oracle Backup/Restore Installation & Configuration Guide" base document plan. | ||
| Technical Writer (Contract) |
Cadence Design Systems San Jose, CA |
1992 |
| Converted end-user and reference manuals documenting C and Skill (Cadence's proprietary Lisp dialect) functions from Interleaf v5.0 to FrameMaker 3.0 on a MIPS 3000 running X Windows and Motif. Reformatted, restructured, and partially rewrote these manuals to fit Cadence's Style Guide, and assisted other writers in researching, writing, editing, and indexing manuals. | ||
| Technical Writer (Contract) |
Borland International Scotts Valley, CA |
1992 |
| Converted the 12-volume InterBase documentation set from an 8" by 11" format under FrameMaker v1.3 into a 7" by 9" format under FrameMaker v3.0 on a Sun 4/110. Indexed all the documents, created the style sheet and book file, and generated a Master Index for the document set. | ||
| Senior Technical Writer | Computer Sciences Corporation NASA Ames Research Center Moffett Field, CA |
1990-1991 |
| Designed the style guide for the Numerical Aerodynamic Systems' (NAS) user guide, redesigned the NAS User Guide, and rewrote large sections of it. Developed a document management plan to coordinate technical contributions to the user guide and wrote most of the user guide's project plan. Served as site FrameMaker expert. Wrote reports and system bulletins. | ||
| Technical Writer | Metaphor Computers Mountain View, CA |
1988-1990 |
| Wrote and maintained database administration and system manuals for Metaphor and IBM Data Interpretation Systems using FrameMaker under Sunview on a Sun 3/50. Tested software on Metaphor workstations, IBM PC clones and PS/2s, and interacted with designers. Converted documents from Ventura Publisher to FrameMaker. | ||
| Technical Writer (Contract) |
Hewlett-Packard Sunnyvale, CA |
1988 |
| Wrote electronic testing equipment manuals using MicroEmacs, the HPTAG macro package, and Ventura Publisher on an HP Vectra running PC-DOS. | ||
| Technical Writer (Contract) |
Communications Solutions Incorporated San Jose, CA |
1987-1988 |
| Wrote and updated user and system administration manuals for SNA products with troff under UNIX and Ventura Publisher under PC-DOS, working alone and as part of a team. Converted manuals from troff to Ventura Publisher. Designed forms. | ||
| Development Group | Atari Corporation Sunnyvale, CA |
1986 |
| Updated GEM manuals and converted them to nroff. Wrote utilities to convert nroff output to Canon printer codes and to print directory listings from an Atari ST. Served as assistant system manager for a VAX 11/750 running UNIX; created accounts, trained and helped users, and installed UUCP network software. | ||
| Communications Programmer | Tymnet Incorporated Cupertino, CA |
1984-1985 |
| Designed, implemented, and tested modifications to 2780, 3780, HASP, and RSCS/VMB software written in Tymnet Engine assembler, developed under TOPS-10 and UNIX, and downloaded to Tymnet Engines. Wrote the Alpha Test Plan for Tymnet's DDCMP interface and contributed to the Bisync Interface Manual. | ||
| System Support Manager | Kestrel Institute Palo Alto, CA |
1982-1983 |
| Administered a Foonly F3 connected to the ARPAnet running Tenex; wrote and updated system and user documentation, trained users, installed software, maintained peripherals, performed system backups, and interfaced with vendors. | ||
| Programming Consultant | Corporate Data Exchange New York, NY |
1980-1981 |
| Wrote and modified data manipulation programs in BASIC, Fortran, and SAIL using a DEC-20 and an IBM 4341. | ||
| Education: | ||
| B.A., Journalism, San Jose State University, San Jose, CA, 1990 | ||
| A.A., Radio/TV with Journalism concentration, Foothill College, Los Altos Hills, CA, 1987 | ||
| English/Computer Science, Columbia University, NY, NY, 1979-1981 | ||
| Interests: | ||
| Broadcasting, collecting comedic and rare records, food, woodworking, playing guitar, keyboards, bodhran, ukulele, and 24-karat gold-plated kazoo, science fiction, recreational rhetoric | ||
A portfolio of my writing samples can be viewed at: http://www.rahul.net/figmo/samples/
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